Cancellation and Refund Policy
In digital product sales (E-pin, in-game code, software license, etc.), the legal right to return and cancel is waived once the product is successfully delivered.
Special Refund Cases
-
01
Out of Stock:
If the product cannot be supplied due to technical reasons, a full refund is issued within 1 hour without any deduction.
-
02
Defective Product:
If the delivered digital code is proven to be invalid (verified by screen recording or support), an instant refund or exchange is provided.
-
03
Wrong Product:
If a product different from the purchase is delivered and it's confirmed that the code is unused, the refund is processed.
Refunds are processed via PayTR/Stripe and reflect in your account within 1-7 business days.
← Home Page